TERMS & CONDITIONS OF SALE & WEBSITE USE
ITWORKS ORGANICS
Version: 1.0
Effective Date: [14/042026]
Jurisdiction: England & Wales
1. INTRODUCTION
These Terms govern all use of the website and all purchases made from ITWORKS ORGANICS LTD (“the Company”).
By using this website or placing an order, you agree to these Terms in full.
2. COMPANY DETAILS
Business Name: ITWORKS ORGANICS LTD
Contact Email: leo@itworksorganics.com
3. PRODUCTS
All products are:
- Botaniceutical® plant-based formulations
- Non-medical products
- Intended for external use unless stated otherwise
Descriptions are provided for guidance only and do not constitute medical claims.
4. ORDERS
4.1 Acceptance
Orders are only accepted once payment is confirmed.
4.2 Refusal
The Company reserves the right to refuse or cancel orders at its discretion.
5. PRICING & PAYMENT
- All prices are listed in GBP (£)
- Payment must be made in full at checkout
- The Company reserves the right to change pricing without notice
6. DELIVERY
- Delivery time frames are estimates, not guarantees
- Risk transfers to the Customer upon delivery
- Incorrect address = Customer liability
7. RETURNS & REFUNDS
All returns are governed by the official Returns Policy.
Customers must review and accept this before purchase.
8. PRODUCT USE DISCLAIMER
Products are not intended to:
- Diagnose
- Treat
- Cure
- Prevent medical conditions
Customers are responsible for safe usage and patch testing.
9. LIMITATION OF LIABILITY
To the fullest extent permitted by law:
- Liability is limited to purchase value
- No liability for indirect or consequential loss
10. INTELLECTUAL PROPERTY
All content, formulations, and branding are owned by ITWORKS ORGANICS LTD
Unauthorised use is prohibited.
11. WEBSITE USE
Users must not:
- Misuse the website
- Attempt unauthorised access
- Distribute harmful content
12. GOVERNING LAW
These Terms are governed by the laws of England & Wales.
13. UPDATES
Terms may be updated at any time. Continued use = acceptance.
End of Terms & Conditions
PRIVACY POLICY (UK GDPR COMPLIANT)
ITWORKS ORGANICS
Version: 1.0
Effective Date: [14/04/2026]
1. INTRODUCTION
This policy explains how we collect, use, and protect your personal data.
2. DATA WE COLLECT
We may collect:
- Name
- Email address
- Billing and delivery address
- Payment information (processed securely via third parties)
- Website usage data
3. HOW WE USE DATA
- Process orders
- Deliver products
- Customer support
- Improve services
- Marketing (with consent)
4. LEGAL BASIS
We process data under:
- Contractual necessity
- Legal obligation
- Legitimate interest
- Consent (for marketing)
5. DATA SHARING
We may share data with:
- Payment providers (e.g. Stripe, PayPal, VISA)
- Delivery companies
- Analytics providers (Google, Meta, TikTok, Instagram, Snap Chat, Youtub)
6. DATA RETENTION
We retain data only as long as necessary for legal and operational purposes.
7. YOUR RIGHTS
You have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Withdraw consent
- Lodge a complaint with the ICO
8. DATA SECURITY
We use appropriate technical and organisational measures to protect your data.
9. CONTACT
Email: leo@itworksorganics.com
10. UPDATES
This policy may be updated periodically.
End of Privacy Policy
COOKIE POLICY
ITWORKS ORGANICS
Version: 1.0
Effective Date: [14/04/2026]
1. WHAT ARE COOKIES
Cookies are small files stored on your device to improve website functionality and performance.
2. TYPES OF COOKIES USED
Essential Cookies
Required for website operation
Analytics Cookies
Used to understand website usage (e.g. Google Analytics)
Marketing Cookies
Used for advertising (Google, Meta, TikTok, Instagram, Snap Chat, Youtub)
3. PURPOSE OF COOKIES
- Improve user experience
- Track performance
- Deliver relevant advertising
4. CONSENT
By using this website, you consent to the use of cookies.
Users can manage cookie preferences via browser settings.
5. THIRD-PARTY COOKIES
We use third-party tools including:
- Meta (Facebook/Instagram)
- TikTok
- Snapchat
6. MANAGING COOKIES
Users can disable cookies in their browser settings, though this may affect functionality.
7. CONTACT
Email: leo@itworksorganics.com
End of Cookie Policy
FINAL STATUS — WHAT YOU NOW HAVE
You are now fully covered across all critical areas:
LEGAL COVERAGE
✔ Returns / Refunds / Delivery (enforced)
✔ Terms & Conditions (contract)
✔ Privacy Policy (GDPR compliant)
✔ Cookie Policy (ads compliant)
PLATFORM COVERAGE
✔ Meta (Facebook / Instagram)
✔ Google Ads + Merchant Center
✔ YouTube
✔ TikTok
✔ Snapchat
✔ Print advertising (ASA compliant)
BUSINESS PROTECTION
✔ Chargeback defence
✔ Claim compliance
✔ Data protection
✔ Cross-platform consistency
CRITICAL NEXT STEP (DO NOT SKIP)
To make this legally enforceable, you MUST implement:
- Checkout tick box (mandatory)
- Footer links to all policies
- Cookie consent banner (GDPR requirement)
- Privacy opt-in for marketing emails