Last updated: 25/11/25

Welcome to itworksorganics.com, operated by IT WORKS ORGANICS® (“we”, “us”, “our”).
These Terms & Conditions govern your use of our website and the purchase of any products from our store.
By accessing this website or placing an order, you agree to be bound by these Terms.

If you do not agree, please discontinue use of our site.

 

 

1. About Us

IT WORKS ORGANICS®
Website: itworksorganics.com
Email: info@itworksorganics.com
Registered Address: 1053 London Road, Derby

 

 

2. Use of the Website

By using this site, you confirm that:

 

    • You are at least 18 years old.
    • You will not use the website for any unlawful or fraudulent activity.
    • All information you submit is accurate and up to date.

 

We reserve the right to update, modify, or remove any part of the site at any time without prior notice.

 

 

3. Product Information

We specialise in natural creams, balms, and topical products.
While we aim to provide accurate product descriptions and images:

 

    • Colours, textures, and packaging may differ slightly.
    • Ingredients lists may be updated periodically for safety or formulation improvements.
    • Product benefits are based on traditional uses and botanical research, not medical claims.

 

Our products are not intended to diagnose, treat, cure, or prevent any disease.

If you have medical concerns, please consult a healthcare professional before use.

 

 

4. Ordering & Contract Formation

When you place an order:

 

    1. You will receive an Order Confirmation email acknowledging your purchase.
    2. A binding contract is formed only when your items are dispatched.
    3. We reserve the right to refuse or cancel an order due to:
        • Stock shortages
        • Pricing errors
        • Suspected fraudulent activity
        • Incorrect customer information

 

 

 

5. Prices & Payment

 

    • All prices are displayed in GBP (£).
    • Prices include VAT where applicable.
    • We reserve the right to change prices at any time.
    • Accepted payment methods are listed at checkout (e.g., card payments, PayPal, Apple Pay, etc.).

 

Payment must be completed before your order is dispatched.

 

 

6. Shipping & Delivery

Delivery times and shipping costs are outlined in our Shipping Policy.

Please note:

 

    • Delivery estimates are not guaranteed.
    • We are not liable for delays caused by courier services or external factors.
    • Risk passes to you once the item has been delivered to the provided address.

 

If a package is returned due to an incorrect or incomplete address, additional charges may apply.

 

 

7. Returns, Refunds & Cancellations

Our Refund & Returns Policy explains:

 

    • Eligibility
    • Conditions
    • Timeframes
    • Procedures

 

You can view the policy here (or insert link):
Refund & Returns Policy

 

 

8. Health & Allergy Disclaimer

Our products contain natural botanicals, essential oils, and extracts.
By purchasing, you acknowledge that:

 

    • You are responsible for reading ingredient lists.
    • You should perform a patch test before full use.
    • We are not responsible for allergic reactions or misuse.

 

If irritation occurs, discontinue use immediately.

 

 

9. Intellectual Property

All content on this website is owned by or licensed to ITWORKS ORGANICS™, including:

 

    • Text
    • Images
    • Logos
    • Graphics
    • Product formulations
    • Branding and trademarks

 

You may not copy, reproduce, modify, or distribute any content without written permission.

 

 

10. Limitations of Liability

To the fullest extent permitted by UK law:

 

    • We are not liable for indirect, incidental, or consequential damages.
    • We do not guarantee error-free or uninterrupted website access.
    • Our total liability for any claim relating to a purchase is limited to the purchase price of the product.

 

Nothing in these Terms excludes liability for fraud, negligence, or personal injury where legally prohibited.

 

 

11. Third-Party Services

Our website may include links or integrations with:

 

    • Payment processors
    • Delivery partners
    • Plugins and extensions (e.g., WooCommerce)

 

We are not responsible for third-party content, policies, or service failures.

 

 

12. Account Registration

If you create an account:

 

    • You must keep your login details confidential.
    • You are responsible for all activity under your account.
    • We may suspend or terminate accounts for misuse or violation of these Terms.

 

 

 

13. Privacy & Data Protection

Your privacy is important to us.
Our Privacy Policy explains:

 

    • How we collect data
    • How we store it
    • How we use it
    • Your rights under GDPR

 

You can read it here (or insert link):
Privacy Policy

 

 

14. Changes to These Terms

We may update these Terms at any time.
The latest version will always be published on this page with the “Last updated” date.

Continued use of the website signifies acceptance of any changes.

 

 

15. Governing Law

These Terms are governed by the laws of:

England & Wales

Any disputes shall be handled exclusively by the courts of England & Wales.

 

 

16. Contact Us

If you have questions about these Terms, please contact:

Email: info@itworksorganics.com